Tag Archives: calls

All about Conference Calls

You must attend many different conferences, direct conferences. They are very familiar. But have you ever heard about conference calls? Thanks to the development of technology, now you are able to speak to more than one person at a time, all in the same conversation, no matter where you are. So what is a conference call and how to manage a conference like that? This article will help you to get clearer about this item.

The term conference calls refers to phone calls in which the person calling, would like to speak to more than one person at a time, on the same phone conversation. There are different types of conference calls that can be set up for you to use. You can implement a plan where the person who is calling can call more than one person at a time, and the other parties can hear, but not be able to contribute to the conversation, or you can set up conference calls in which all parties will be able to converse in conversation. You can sign yourself up with a company who will organize your conference calls and get you set up on a schedule, where the different parties call into one number at the same time.

With the many options to choose from, you will want to do some research and see what will work best for your needs and what you can afford. Just as any phone plan, conference calls cost money. You will usually pay by the minute, but if you make a lot of conference calls, they have programs where you can pay a certain fee each month no matter how many calls you make, or how long the calls are. Whatever company you choose, usually they will offer a 24 hour helpline and services. Most companies will train you on how to use the phone to implement conference calls, so how handy is that?

I know the technology today is pretty hip and most of the older generation don’t understand it, but don’t let ignorance keep you from expanding your knowledge. Conference calls are on the cutting edge to new and better things, we like to refer to, as progress. Don’t let conference calls scare you, as they can be very beneficial; especially in the business world. Who would have ever thought we could make phone calls from our cars while we are traveling, and now with conference calls we can be on vacation and literally in minutes hold a meeting without being there.

If you need more Conference Call Information then quickly head over to http://www.conference-call-information.com where you will find helpful conference call tips, advice and resources including information on conference call services, conference call companies and more conference calls.

Better Communication Skills – Three Tips For Conference Calls

The conference call has been a way of life in business for many years now. So why are so many frustrating, ineffective calls being held every day? This simple list of reminders is intended to help keep conference calls from becoming wasted time.

No multi tasking — I’ve been guilty on this count, I must admit. But if you force yourself to follow a no multi tasking rule, you get another benefit. You’re force to confront the question of whether the conference call is an effective use of your time. It’s easy to say yes if you’re thinking you can appease someone while you do your email. But if the call isn’t worth your time, you need to speak up and say so.
It’s a meeting, so treat it like one. The call should have a clear PAL (Purpose, Agenda, Limit). Participants should be invited, and attendance taken. Be clear about who is leading the call. Start on time. The leader needs to keep the call/meeting on track, and document actions taken and follow up activities (who, what, by when). End on time. Send an email with the documented action items promptly, preferably before you do anything else.
Test for agreement. In face to face meetings, body language and facial expressions provide clues as to whether people are engaged in the topic, even if they choose to remain silent. Not so on a phone call, and while we’d like to live by a rule of silence equals acceptance, that’s dangerous. If the number of participants is reasonable, call the roll so everyone has to say yes or no on key decisions. Beware of voice inflections that indicate uncertainty, and tactfully call them out.

Avoid ex partee one to one conversations after a conference call, especially the kind where someone calls you right away to express their frustration or anger. On the other hand, if you’re leading a call and you’re convinced that someone has been disenfranchised or needs some help dealing with a topic, go ahead and reach out to them.

One more point — the speakerphone is a great invention. But poor quality speakerphones can really bog down a call. People end up talking over one another and sometimes don’t even know it. It can lead to repetition and frustration. If you’re relying on speaker phones, get high quality equipment. Otherwise encourage people to use handsets or headsets.

The organization that isn’t changing is probably dying. For more information about managing change and developing leaders, please visit http://www.thomasjodea.com.

Audio and Web Conferencing ? Conference Calls Help You Save Big and Win Big

These days it seems like the price of everything just keeps going up. From milk to gasoline (and everything in between), it’s as if there’s no end in sight. While the former might not be such a burden, particularly for the lactose intolerant, the latter affects nearly everyone. The rising price of gasoline is especially tough, as it affects not only driving but all travel methods that require it – think planes, trains, boats, etc. Even the cost of retail items rise due to increased shipping costs.

Business with multiple branch offices, mobile workers, or clients in geographically dispersed locations often rely on regular business travel to maintain a productive and professional relationship. However, the afore-mentioned cost increases make it progressively more difficult to get anything done cost-effectively, which begs the question: Is there anything that can solve this problem? The answer is a profound YES, conference calling can!

(Queue spotlight and angelic chorus music).

Modern conference calling has made leaps and bounds from its start-up days, evolving from fickle, unreliable equipment into sleek software ready and able to perform at the touch of a button. In addition to audio conference calls that most people are familiar with, web conference calls have also become a crucial asset to businesses of all sizes worldwide. After all, with the relatively high cost of the average office computer residing in the $ 800 range, employing such a solution would be a wise decision to ensure the greatest return on your investment.

At its most basic level, web conferencing requires an internet connection and a computer. Web cams are preferred but not required; however they do play a major part in adding the personal, face-to-face quality to your meetings that web conferencing is famous for. Think of it this way, the same computers that you and your staff use daily to run your business have the power to turn into powerful communication tools that expand your reach to anywhere in the world. What’s more is that, depending on the solution you choose, you have the ability to record and store your conferences to replay at your convenience – something particularly helpful for information retention as well as mobile workers, clients or employees in multiple time zones, or anyone who might miss a conference due to unforeseen illness or emergency.

The bottom line is that business-related travel is a much more expensive proposition then it was years ago. Still, communication with partners, suppliers, and clients both established and potential is important. Conference calls hold the answer.

Smith Jones
For more details please visit:
http://www.conferencingshopper.com/

How to have more productive conference calls?

Conference calls are an integral part of corporate life, although some companies have not yet used it to the best of their advantage. Smart companies have opted for teleconferencing services in order to make the most of their communication needs. Providers of teleconference services like 03TALK maintain a conference bridge and provide phone numbers to access a conference Call. To begin with, companies need to determine ways to better utilise this service. These calls need to be productive or else it would defeat the purpose of the meeting.

Conference calls allow participants to dial into a specialised piece of equipment that links telephone lines, known as a conference bridge. Alternatively, a dedicated phone number is set up for the purpose. Teleconferencing can be held at any time for a number of purposes including sales representations, client meetings, product training sessions, and project updates, when employees are at different locations. This eliminates costly travel and lodging expenses and allows employees to remain more productive.

For a conference call to be productive, it is important to follow a few guidelines. To begin with, it is important to have an agenda that is circulated to all the parties involved. This ensures that the conference has a structure and allows participants to effectively participate in the discussion since they are prepared in advance. The most important thing is to schedule a conference call only when required. Other matters that can be easily conveyed or resolved can be done by email and other modes of communication.

At the beginning of a conference call, it is essential for everyone to introduce themselves. This will help each participant become familiar with each other’s voices as early as possible. You can use the agenda to explain the purpose of the conference and the manner in which it will be covered during the meeting. When sending the agenda to each participant, establish the timings of the meeting including the break and end time. This will ensure that participants adhere to the timings and let the conference call flow smoothly. Participants must be informed not to shift focus from the meeting and refrain from distractions such as emails and other phone calls.

Participants must also remain focused on the subject matter since time is of the essence. Some issues may require less time to settle than others. Issues that can be resolved offline should be dismissed immediately. It is important for the leader to take control of the conference call so that people attending the teleconference do not feel they are wasting their time. In the end, it is essential to summarise on the proceedings of the meeting so that every participant is aware of the task ahead.

Kieron James is the CEO of 03talk which is a trading name of Zimo Communications Limited, a UK digital communications company established with quality of service as its principal objective. For more information please visit http://www.03talk.com.

Conference Calling: How to Make Better Conference Calls

Conference calls are not the most exciting of activities to participate in. Normal face to face meetings are usually boring as they are and when you have to join a meeting where you have to deal with only voices on the other end of a telephone, things can become dull. Even video conferencing can be mind-numbing.

However, there are ways to make sure that the conference calling goes on without having half the participants yawning within the first few minutes. The idea is to keep the conference well-organized and take control of the situation.

Noise levels need to be lowered.

Any sound is amplified over the speaker phone. A fan can sound like a raging wind, and the sound of paper shuffling can be painful to the ear. Problems related to noise can be minimized by making sure that all participants are reminded to keep their noise levels down. Advise all participants to keep their line on mute unless it is their turn to speak.

Speak slowly.

During conference calls, everyone needs to speak slightly slower than normal. This is especially useful during video or web-based conferences. There are times when the audio is slightly off with the video and speaking slower than normal can help people understand what the speaker is saying better.

Do not interrupt.

There is nothing more frustrating during conference calls than to have people cutting each other off. People having their own conversations while someone else is speaking can also be irritating. Make sure that there is a moderator who has the leadership role and can stop any side conversations as they start.

 Stick to the agenda.

The moderator needs to control the situation. When a discussion is going off topic, the participants need to be notified. Nobody wants to be stuck in a call that lasts hours and hours. It is important that everyone sticks to the agenda, speaks briefly and to the point, and any topics that come up on the fly need to be nipped in the bud.

Take conference calls seriously.

Call conferencing is as important as any face to face meeting and needs to be regarded as such. Because participants are not physically face to face, some may tend to find excuses not to be present or join in late. It is important that all participants are reminded of the need for the calls. It is also important to keep things on schedule so that no one loses interest on the next call. If participants know that the call will start and end on time, they will be more likely to participate with enthusiasm.

If you would like more information on conference calling, then please visit our web site at http://www.conferencecallnow.com/

All about Conference Calls

You must attend many different conferences, direct conferences. They are very familiar. But have you ever heard about conference calls? Thanks to the development of technology, now you are able to speak to more than one person at a time, all in the same conversation, no matter where you are. So what is a conference call and how to manage a conference like that? This article will help you to get clearer about this item.

The term conference calls refers to phone calls in which the person calling, would like to speak to more than one person at a time, on the same phone conversation. There are different types of conference calls that can be set up for you to use. You can implement a plan where the person who is calling can call more than one person at a time, and the other parties can hear, but not be able to contribute to the conversation, or you can set up conference calls in which all parties will be able to converse in conversation. You can sign yourself up with a company who will organize your conference calls and get you set up on a schedule, where the different parties call into one number at the same time.

With the many options to choose from, you will want to do some research and see what will work best for your needs and what you can afford. Just as any phone plan, conference calls cost money. You will usually pay by the minute, but if you make a lot of conference calls, they have programs where you can pay a certain fee each month no matter how many calls you make, or how long the calls are. Whatever company you choose, usually they will offer a 24 hour helpline and services. Most companies will train you on how to use the phone to implement conference calls, so how handy is that?

I know the technology today is pretty hip and most of the older generation don’t understand it, but don’t let ignorance keep you from expanding your knowledge. Conference calls are on the cutting edge to new and better things, we like to refer to, as progress. Don’t let conference calls scare you, as they can be very beneficial; especially in the business world. Who would have ever thought we could make phone calls from our cars while we are traveling, and now with conference calls we can be on vacation and literally in minutes hold a meeting without being there.

If you need more Conference Call Information then quickly head over to http://www.conference-call-information.com where you will find helpful conference call tips, advice and resources including information on conference call services, conference call companies and more conference calls.

Types Of Conference Calls

Gone are the days when you had to manually type in countless telephone numbers just to be able to communicate with different individuals. Now, thanks to the technology that brought about various conference calling services, you can converse with people located at different places easier, conduct business meetings much faster and settle decisions quicker. Companies and businesses which embrace these technological services are presented with multiple options that can really be of big help in boosting the business such as easy expansion in other areas. There are primarily five main important kinds of conference calls that are used to connect with people in a hassle-free manner.

Listed below are the five main types of conference calls.

Operator Assisted Conference Call: This is a kind of conference call where operators assigned will monitor and record all incoming and outgoing calls. It enables employees to streamline and manage meetings in a very efficient and effective manner thereby helping you take more informed and well thought of decisions. The major advantage of having an operator assisted conference call is that you will get the services of a professional operator who is capable enough to handle call details without any delays or any kind of problems.

Operator-Dialled Conference Call: In this type of conference call, the operator dial-outs each and every member of the discussion or meeting and adds them to the conference call. In this type of conference call, you can also ask the operators to perform various kinds of pivotal activities such as noting down the minutes of the meeting, declare poll results and so on, to name a few.

Reservationless Conference Call: This is a very commonly used type of a conference call. This type is perfect for those businesses or people who conduct everyday meetings and spontaneous meetings. It is essentially a pay-per-use service where you are not required to make a reservation or book a call with your service providing company. With this conference call, you can organize meetings at any time of day just by using the dedicated dial-in numbers and different conference IDs.

Visual Conference Calls: This type of video conference call is very much different from the standard phone calls. In this type, you can actually see all of the participants present in the meeting, resembling an actual meeting. You could also make decisions on matter quickly. However, in order to make this particular kind of call possible, a webcam and a reliable internet connection are necessities.

Three-way Calling: This type of call is one of the most conventional types used in a conference meeting where the communication takes place between three individuals. This type is basically suited for those people who organize business meetings occasionally.

Different businesses and different individuals have different needs, therefore, it is important that one must be cautious and smart enough to choose the perfect conferencing option, so that no money or time is wasted. With the help of these business conference calls, you will not just feel disconnected with your team members but will also take your organization to the next level.

Author is a technology enthusiast and likes to write articles related to technology, World Wide Web, latest gadgets, Mobile applications, web conferencing etc.

Hosting Canada Conference Calls

Do you need to host conference calls for participants located in Canada? Whether you’re based in Canada or the U.S., hosting a Canada conference call allows your Canadian attendees to easily join. It all begins by choosing a conference call provider that offers a Canadian conference calling plan.

With such a plan, you’ll be able to host a teleconference accessible by people calling from Canada. In order to connect to the call, your callers will dial a toll free number. Some providers even offer US – Canada plans where you can have callers from both countries involved in the same call. For instance, your Canadian callers will dial a Canadian phone number while your U.S. attendees will call a conference call USA phone number. In either case, call forwarding is used to connect these callers to the central conference call.

With low per minute rates for U.S. and Canada toll free conference calls, you may be surprised at just how affordable these international calls can be. For example, if you hosted a 45-minute Canada conference call with ten attendees and your conference call provider charges 6.9 cents per minute, your total cost for the call would be $ 31.05. Compare that cost to the cost of holding a face-to-face meeting with partners scattered from coast to coast and you’ll quickly see the value of conference calling.

Who can participate in a Canada conference call? Just about anyone in Canada. However, it’s important to make sure that your conference call provider supports the provinces that your participants will be calling from. For example, if you have callers from Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan, it’s smart to double check that your provider supports those provinces. If a caller lives in an unsupported province, you may be able to use the conference call provider’s “dial out” feature to dial these attendees directly.

In fact, dial out features are useful even when the provinces are fully supported in that you can set up the conference to automatically dial certain numbers. For example, if you have a sales manager that’s chronically late to meetings, you may want to program that manager’s phone number into the conference calling utility (if dial out is available) and have the software dial the manager at the scheduled time. Dial out features are also useful for connecting international attendees whose countries have higher per minute rates.

Whether you need to host a U.S. or Canada conference call, USA and Canada rates for toll free conference calls can be found at extremely competitive prices. Consider conference calling instead of face-to-face meetings and reap the rewards.

American International Telephonics offers cost-effective Canada calling plans loaded with useful features including MP3 recordings, superb audio quality, online account management, and options for U.S. toll free access. In addition, the Canada conference call plans are available on a no contract basis with no minimum usage requirements or minimum fees.

Better Communication Skills – Three Tips For Conference Calls

The conference call has been a way of life in business for many years now. So why are so many frustrating, ineffective calls being held every day? This simple list of reminders is intended to help keep conference calls from becoming wasted time.

No multi tasking — I’ve been guilty on this count, I must admit. But if you force yourself to follow a no multi tasking rule, you get another benefit. You’re force to confront the question of whether the conference call is an effective use of your time. It’s easy to say yes if you’re thinking you can appease someone while you do your email. But if the call isn’t worth your time, you need to speak up and say so.
It’s a meeting, so treat it like one. The call should have a clear PAL (Purpose, Agenda, Limit). Participants should be invited, and attendance taken. Be clear about who is leading the call. Start on time. The leader needs to keep the call/meeting on track, and document actions taken and follow up activities (who, what, by when). End on time. Send an email with the documented action items promptly, preferably before you do anything else.
Test for agreement. In face to face meetings, body language and facial expressions provide clues as to whether people are engaged in the topic, even if they choose to remain silent. Not so on a phone call, and while we’d like to live by a rule of silence equals acceptance, that’s dangerous. If the number of participants is reasonable, call the roll so everyone has to say yes or no on key decisions. Beware of voice inflections that indicate uncertainty, and tactfully call them out.

Avoid ex partee one to one conversations after a conference call, especially the kind where someone calls you right away to express their frustration or anger. On the other hand, if you’re leading a call and you’re convinced that someone has been disenfranchised or needs some help dealing with a topic, go ahead and reach out to them.

One more point — the speakerphone is a great invention. But poor quality speakerphones can really bog down a call. People end up talking over one another and sometimes don’t even know it. It can lead to repetition and frustration. If you’re relying on speaker phones, get high quality equipment. Otherwise encourage people to use handsets or headsets.

The organization that isn’t changing is probably dying. For more information about managing change and developing leaders, please visit http://www.thomasjodea.com.

Audio and Web Conferencing ? Conference Calls Help You Save Big and Win Big

These days it seems like the price of everything just keeps going up. From milk to gasoline (and everything in between), it’s as if there’s no end in sight. While the former might not be such a burden, particularly for the lactose intolerant, the latter affects nearly everyone. The rising price of gasoline is especially tough, as it affects not only driving but all travel methods that require it – think planes, trains, boats, etc. Even the cost of retail items rise due to increased shipping costs.

Business with multiple branch offices, mobile workers, or clients in geographically dispersed locations often rely on regular business travel to maintain a productive and professional relationship. However, the afore-mentioned cost increases make it progressively more difficult to get anything done cost-effectively, which begs the question: Is there anything that can solve this problem? The answer is a profound YES, conference calling can!

(Queue spotlight and angelic chorus music).

Modern conference calling has made leaps and bounds from its start-up days, evolving from fickle, unreliable equipment into sleek software ready and able to perform at the touch of a button. In addition to audio conference calls that most people are familiar with, web conference calls have also become a crucial asset to businesses of all sizes worldwide. After all, with the relatively high cost of the average office computer residing in the $ 800 range, employing such a solution would be a wise decision to ensure the greatest return on your investment.

At its most basic level, web conferencing requires an internet connection and a computer. Web cams are preferred but not required; however they do play a major part in adding the personal, face-to-face quality to your meetings that web conferencing is famous for. Think of it this way, the same computers that you and your staff use daily to run your business have the power to turn into powerful communication tools that expand your reach to anywhere in the world. What’s more is that, depending on the solution you choose, you have the ability to record and store your conferences to replay at your convenience – something particularly helpful for information retention as well as mobile workers, clients or employees in multiple time zones, or anyone who might miss a conference due to unforeseen illness or emergency.

The bottom line is that business-related travel is a much more expensive proposition then it was years ago. Still, communication with partners, suppliers, and clients both established and potential is important. Conference calls hold the answer.

Smith Jones
For more details please visit:
http://www.conferencingshopper.com/