Tag Archives: Calling

Conference Calling Value and Service

A conference call is, by definition telephone call where there are multiple parties are involved either by audio or video.

Call conferencing are specifically designed so that the initiating party can contact each participant and add them to the conference so that all of the participants can join in. The participants also have the facility to join in on their own by dialing a pre-programmed number which connects them to a device that is referred to as the “conference bridge.” There are some companies that provide a password of PIN for people so they can initiate the calling activities.

When you make a three-way call, you are in effect making a simple type of conference call. To make the call you dial a first number and once you are connected to that person you need to push a button, dial the next person and while it is ringing, you press a button again so that the three participants get interconnected.

The biggest users of the technology are business houses as their daily activities include a large number of interactions with clients, sales people, employees, managers, division heads and even their HR people do interviews using the facility. The technology helps organizations cut costs that would otherwise have been incurred for travel expenses, accommodation and meal expenses if meetings had to take place face to face.

Such calls can also be used for socializing and entertainment. There are different types of conference calls like video, audio and web-based. There are numerous service providers for these different types of services.

Among the most popular communication methods for many people is the web-based call and there are many providers that offer the service for nominal charges. For most people, web-based calls, especially to their families and friends overseas, are more affordable than conventional ones. Plus, all you need is a computer and an internet connection.

Conferencing services are commonly offered with either a flat monthly rate or a per call rate. There are even prepaid services wherein you can make calls and you are charged as per your usage.

The biggest benefits of the technology is time saving and cost cutting. When time means money, you would want to accomplish as many things as you can. This technology help you communicate with other people without the need travel. For most companies, travel-related costs make up a large portion of their expenses. The availability of the technology allows them to conduct their business for less cost than having to ferry people from one place to another.

Please visit our coporate site for conference call services

Using Conference Calling Service Effectively

Conducting or attending a conference call is not like speaking live. This is the reason why effectively using a conferencing service is very important. It is very easy to lose interest in a meeting if you are sitting in front of a gadget unable to see anyone else, or are watching a cold and impersonal television or computer screen.

Because you are unable to see the other participants in the call, or even if you can see them on a screen, there is no way to clearly identify their body language. Your listening skills need to be excellent. In order to achieve this, there must be no distractions. All the interruptions and noise must be removed. The microphones need to be muted except for the speaker. Calling from a car is not an option as it is very dangerous and distracting.

Silence can also be used for emphasis. As participants will be on mute, the speaker can use some seconds of silence to make a message more powerful. Repeating a phrase and then being silent for a second or two afterwards can drive a message come more powerfully than anything else.

A headset with a microphone is better than using the computer’s microphone or speakerphone. Audio quality is not very high with those gadgets and a headset with a mike can make it easier to hear and be heard. Check if your conference call services provider can have them made available.

It is also good practice for a participant to announce his or her name before they speak. If anyone violates this, the host of the conference call needs to issue a reminder.

Conference calling requires an agenda just like a regular face to face meeting. Sending the agenda to all attendees is always a good idea unless the conference is was set up in a hurry to address an urgent matter. Stick to the agenda and do not allow anyone to drift away from the topic at hand. Materials that would be needed, like documents and notes, need to be checked ahead of time so that there will be no problems during the conference.

With conferencing, it is very important to start and end on time. Time is money and the participants may have other pressing matters to attend to. It is also necessary to avoid meetings when matters can be addressed by other means. If an email can do the job, there is no need to call 30 people for a conference – it is a waste of time and resources.

Looking for a reliable conference calling service? Check out our corporate site for conference calling.

Are You Using Conference Calling Service?

If you want to make successful business, you will spend a day or more in a meeting for different causes. Sometimes a meeting is made for significant concerns or sometimes the reason for a meeting is a critical problem. Instead of collecting together all the members of the meeting, more and more corporations decide to use a modern way like audio conference call. There are many benefits when a company is using conference call instead of bringing all the employees together for a physical meeting and that is really hard when a problem should be solved fast. We may take a look at some of the benefits.
One of the big benefits related to audio conferencing is that we spent less money on conference call than if we decide to get everyone face to face in a meeting quickly. Big companies often have offices located in different parts of the country. Think about the amount of money that will be spent if we try to get everyone in one place and in one time. For a physical meeting we have to prepare to pay for flights, nights at a hotel, and other travel payments. If we make the meeting over the telephone, we will eliminate all these travel expenses.
If there is a critical situation we can make audio conferencing meeting very fast which is a big advantage over face to face conference. Everyone who will take part in the meeting can do this from his telephone or computer and by doing so we exclude the time spent in travelling.
There is much more efficiency when we do conference call faced to bring all the employees for a face to face meeting. Conference-calling package includes many different web tools which are helpful. By using them we can easily record the meeting or even make a transcription on it.
We can easy organize important business meeting in a very small period of time by using web tools. They can provide visual aids and make the conference more interesting and creative. You can use the tools to show the participants essential charts or data during the conference call which will be easier to organize compared to face to face meeting. Next time you do business meeting you should consider about audio conference calls.

Adrian Fisher is a London-based freelance journalist with a mission to make you a better and happier human being. Drawing attention to the peculiarities of life in the modern age is all part of the package.Check out his other articles for everything you need to know about telecommunications.

Thanks to Audio Conference Calling Companies for Audio Conference Call

The long awaited Thanksgiving weekend has come and gone, and the majority of us were lucky enough to get to spend some precious quality time with our family and friends and eat some delicious food. While the saying ‘all good things must come to an end’ is true, fortunately InterCall audio conferencing services continues to provide reasons for many businesses to be thankful.

Audio conferencing technology has made dramatic leaps and bounds from where it once was when it first appeared on the market. These improvements have helped to increase audio conferencing popularity levels, making it the next best solution to face-to-face meetings. Today, audio conference calling companies offers flexibility and cost-savings that allow you to easily increase your productivity levels – something many of us can be thankful for.

Previously, executives around the world would have squirmed at the idea of conducting an audio conference call. Now, countless numbers of businessmen and women are opting in favor of employing services like – particularly at this time of year – because they provide high-quality communication and collaboration while also providing them with the flexibility to spend time in the location of their choice. Moreover, when incorporated with the Internet, you are able to better interact with your audience via enhanced audio controls, video, and presentation/application/desktop sharing.

So, in the Thanksgiving spirit, we have created a small list of audio conferencing features to be thankful for:
Streamlined scheduling – schedule and invite attendees to join your conference with one-click via your Outlook or Lotus Notes calendar
Dial-out – leading audio conferencing providers, such as InterCall make joining and hosting calls easy. Subsequent to clicking on the URL to join, you will be prompted for your telephone number; once entered, the audio bridge will dial out to you and connect you to the meeting
Document/application/desktop sharing – whether you’re taking notes, conducting a PowerPoint presentation or collaborating on a document, including a visual aspect to your meeting helps to keep your audience engaged. In addition, many solutions also offer the ability to pass control of the meeting or even your desktop to another attendee
Know who has joined your meeting – whether you’re holding an audio conference call, or conducting a meeting with web integration there are multiple features that allow you to know who has joined your conference and, if needed, disconnect a line
Mute attendees – if you’re familiar with audio conference calls, chances are you’ve been on one where there was an attendee with a distracting background noise that made it almost impossible to concentrate on the topic at hand. By being able to mute attendees, you can easily avoid this mishap and keep your participants engaged

Want to learn more about InterCall audio conferencing services, WebEx audio conferencing services, PGi audio conferencing services, and other audio conferencing providers in the USA and Canada? Give one of our professional account managers a call today!

Andy Jacobs
Tags: Audio Conference Call Intercall Audio Conferencing Services WebEX Audio Conferencing Services PGi Audio Conferencing Services

8 Proper Conference Call Etiquette For A Better Conference Calling Experience

When the conference call, which is the company’s business or business employee at home or abroad for business, it is important that the conference calls and manufacturing experience smooth sailing. No matter what role you play in a conference call, it is imperative that you maintain the proper etiquette for conference calls.

Before we get into the conference call etiquette, let us look at some of the things that could go wrong, how bad a conference call. You can believe it, but there are many.

Here are some of the consequences of the conference call gone bad:

Morality – If the proper etiquette is observed, it can cause bad feelings among employees. You might find that it is harder to work with the staff about it. Many people expect that the conference call will complete smoothness, without interruption, and performance, otherwise it is a complete waste of my time and yours.

Missed Deadlines – If there are constant interruptions or a conference call runs in a disorganized manner, which could be misunderstood. This could mean that an important deadline is missed because it was misunderstood.

Misunderstandings – While this goes along with missed deadlines, and negative results may cause confusion. If for any reason, your conference call do not completely understand what you are saying to them, it can cause not only missed deadlines, but the loss of customers, loss of revenue, loss of employees, or loss of business all the way around.

How to correct the first time

Now that you know a lot of problems that can occur several conference call gone bad, it’s time to take the proper conference call etiquette. Each person in the conference call should practice these things. However, you can not control what the other people or do not do, so the only thing you can do is focus on yourself and your courtesy and hope that everyone follows suit.

First Quiet is the key – Make sure that you are a conference call that you are in a very quiet area, away from any disturbances. This will make sure that you hear everything going on and keep confusion to a minimum. It is impossible to keep confusion at bay, if you have a dog barking, running machines, or people talking in the background.

The second Telephone Equipment – Make sure you are using a phone that will reduce noise in the background. When the phone and most of all mobile phones will pick up even the slightest noise or interference, which will not only lead to trouble you to listen to speakers, but others as well.

The third Using Telephone Technology – The mute button does wonders, but make sure you know how to use it. The mute button should be used if there is a lot of background noise that you just can not control, or if someone is very talkative. Of course, make sure you know how to turn on when it is your turn to speak or to answer the question.

The fourth Time – Make sure that you can set up a conference call in advance and let everyone know, all such as pass code or phone number. It is also imperative that you take time zones, considering if you have people across several time zones to include in a conference call.

The fifth Time – If the conference call leader, you want to start on time. Can not wait for others if they are late. People on the call you want to start right away, because there may be other business they need to participate. If you just call in time, you do not want to miss anything that could be important.

The sixth Introduction – Make sure that every person on the call themselves the most. This will build relationships and get people to open up and feel comfortable.

The seventh – Interpretation Not everyone will be able to tell who is who’s voice. Make sure that as long as someone says his name is mentioned. For example, “this is Bob, could you repeat the name of the company.”

8th Restaurants – Never eat when you are in a conference call, who wants to hear from chewing your ear? If you need to get a drink of water, put the call on mute so no one will listen to musical sounds. This includes chewing gum.

Conference Calling: How to Make Better Conference Calls

Conference calls are not the most exciting of activities to participate in. Normal face to face meetings are usually boring as they are and when you have to join a meeting where you have to deal with only voices on the other end of a telephone, things can become dull. Even video conferencing can be mind-numbing.

However, there are ways to make sure that the conference calling goes on without having half the participants yawning within the first few minutes. The idea is to keep the conference well-organized and take control of the situation.

Noise levels need to be lowered.

Any sound is amplified over the speaker phone. A fan can sound like a raging wind, and the sound of paper shuffling can be painful to the ear. Problems related to noise can be minimized by making sure that all participants are reminded to keep their noise levels down. Advise all participants to keep their line on mute unless it is their turn to speak.

Speak slowly.

During conference calls, everyone needs to speak slightly slower than normal. This is especially useful during video or web-based conferences. There are times when the audio is slightly off with the video and speaking slower than normal can help people understand what the speaker is saying better.

Do not interrupt.

There is nothing more frustrating during conference calls than to have people cutting each other off. People having their own conversations while someone else is speaking can also be irritating. Make sure that there is a moderator who has the leadership role and can stop any side conversations as they start.

 Stick to the agenda.

The moderator needs to control the situation. When a discussion is going off topic, the participants need to be notified. Nobody wants to be stuck in a call that lasts hours and hours. It is important that everyone sticks to the agenda, speaks briefly and to the point, and any topics that come up on the fly need to be nipped in the bud.

Take conference calls seriously.

Call conferencing is as important as any face to face meeting and needs to be regarded as such. Because participants are not physically face to face, some may tend to find excuses not to be present or join in late. It is important that all participants are reminded of the need for the calls. It is also important to keep things on schedule so that no one loses interest on the next call. If participants know that the call will start and end on time, they will be more likely to participate with enthusiasm.

If you would like more information on conference calling, then please visit our web site at http://www.conferencecallnow.com/

Tips for Conference Calling

As more and more companies are trying to control their costs, conference calling has become an integral part of the business world. There was a time when conferences meant a person had to travel long distances and stays in dreary hotels which meant they would be unavailable for days. They were tiring and very expensive affairs.

As conference calling became popular, more and more companies saw the benefits of not having to spend so much money on travelling-related expenses for their personnel. They also realized that conferencing saved a lot of time which can be used more productively. Companies can now meet or confer with their staff either by audio, video or web-based conferencing.

To make a call conferencing more productive, there are some things that need to be considered:

Planning

A conference call is more successful if it is planned. There must be a list of who are the required participants. The agenda also needs to be mapped out. Unnecessary discussions waste time. Any memos, notes or documents that need to be disseminated to participants must be made available ahead of time to avoid any problems. Any presentations that need to be made should be checked ahead of time so that any problems with equipment and slides can be rectified. All emails or invitations to join the calls should be sent to the right people. There is nothing more frustrating than sending an email to the wrong person and having that wrong person join the conference call.

Time

It is important that the call starts and ends on time. Participants need to make themselves available a few minutes before schedule to ensure no one is tardy. It is also best, if there is more than one person to lead a discussion that the person is informed ahead of time how long he or she can speak. Any Q&A must be time-bound to avoid wasting time. If food needs to be served, especially if the conference is a long one, the food must not be too distracting.

Respect

When someone is speaking, the others need to listen and avoid talking amongst themselves during the call. This saves a lot of time as matters need not be unnecessarily repeated. It is also necessary for participants, who are about to speak, to introduce themselves if there are participants who are joining only via audio.

Notes

There must always be someone assigned to take notes as it is impossible to remember everything that has been discussed in the conference. Recording the session is good but what if something goes wrong with the recording equipment?

If you would like more information on conference calling, then please visit our web site at http://www.conferencecallnow.com/

Conference Calling Value and Service

A conference call is, by definition telephone call where there are multiple parties are involved either by audio or video.

Call conferencing are specifically designed so that the initiating party can contact each participant and add them to the conference so that all of the participants can join in. The participants also have the facility to join in on their own by dialing a pre-programmed number which connects them to a device that is referred to as the “conference bridge.” There are some companies that provide a password of PIN for people so they can initiate the calling activities.

When you make a three-way call, you are in effect making a simple type of conference call. To make the call you dial a first number and once you are connected to that person you need to push a button, dial the next person and while it is ringing, you press a button again so that the three participants get interconnected.

The biggest users of the technology are business houses as their daily activities include a large number of interactions with clients, sales people, employees, managers, division heads and even their HR people do interviews using the facility. The technology helps organizations cut costs that would otherwise have been incurred for travel expenses, accommodation and meal expenses if meetings had to take place face to face.

Such calls can also be used for socializing and entertainment. There are different types of conference calls like video, audio and web-based. There are numerous service providers for these different types of services.

Among the most popular communication methods for many people is the web-based call and there are many providers that offer the service for nominal charges. For most people, web-based calls, especially to their families and friends overseas, are more affordable than conventional ones. Plus, all you need is a computer and an internet connection.

Conferencing services are commonly offered with either a flat monthly rate or a per call rate. There are even prepaid services wherein you can make calls and you are charged as per your usage.

The biggest benefits of the technology is time saving and cost cutting. When time means money, you would want to accomplish as many things as you can. This technology help you communicate with other people without the need travel. For most companies, travel-related costs make up a large portion of their expenses. The availability of the technology allows them to conduct their business for less cost than having to ferry people from one place to another.

Please visit our coporate site for conference call services